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  • ARK Event Arcane Symbol Selector Coupons

    After giving the patch notes a few looks over, it has come to the attention of many Reboot players that sources of Event Arcane Symbol Selectors are being severely limited in the Reboot (more)
    Tamirko
    Elyst
    StorMighT
    Jucking
    mjgj96
    Sketch
    Ganondorf69
    Rennn
    Spirit
    Zottenkerel
    and 8 others.
  • What's going on???

    Neospector wrote: »
    (more)

    The fundamental problem here is that there are players who aren’t lying about being banned for no actual breach of ToU/CoC. Continuing to insinuate it’s a non-issue isn’t exactly a healthy way to deal with the situation as well.

    I also cringe at the fact that I have to type this disclaimer out, but this isn’t a personal attack, it’s a commentary on behavior: choosing to double/triple/[n]le down on the statement that ‘the bans that were made are justified’ is dishonest behavior when in the same breath it’s stated that those who were unjustly banned should seek help through support. It’s even more so dishonest when support is unable to adequately take care of every case.

    I’m sorry to everyone else who is still currently falsely banned as I can’t vouch for everyone; but when 2 of Reboot’s most reputable and dedicated endgame players say that they’ve been wronged, something is probably up. But what’s the point when appeals to logic and facts don’t seem to matter because Nexon’s policy has been to deny deny deny until it’s time to admit fault?

    There’s nothing right about a system that can permanently ban players on their “first offense” when no offense has even or ever been committed. There’s nothing right about the way Nexon has historically chosen to respond to false ban situations. In 2017 there were at least 2 isolated cases that had to result in a senior GM looking into a case that gained acute public exposure and it was found that those players were indeed innocent when support insisted otherwise. One of the larger situations, the kanna bans, was handled inadequately as the strategy to deny deny deny was employed. The Nova bans are still an ongoing issue 5+ weeks later and denial still seems to be par for the course.

    I shouldn’t need to mention this, but there’s nothing right about me being able to spend my own money on NX and later the same day get banned without explanation or ability to be helped by support just because NGS flagged something incorrectly. It’s not right that some people who admit to having broken ToU/CoC are given their accounts back after actually being properly caught. Worst of all, specifically on the Reboot server, is the fact that such a thing as a “famous hacker” is allowed to exist. There are more than a few still on rankings and continually playing but we don’t talk about that because autoban works.




    ForsakenCurse
  • On (Pre-)Nova Bans, Policy, and Treatment of Users

    When Nexon decides it’s worth actually addressing the community other than the half baked statement they gave in the December memo
    DarkonslayerXD
    TsundereKyu
    CaoMeiPei
  • Did anyone else get "NGS hack detected" banned

    sirius wrote: »
    I went as far as making a clean
    (more)
    Catooolooo
    carmenpop22
  • On (Pre-)Nova Bans, Policy, and Treatment of Users

    32 days and counting, maybe there’ll be a miracle in the new year and this’ll actually be treated like something that exists
    Catooolooo
    TsundereKyu
    DarkonslayerXD