You do know that your "official channels" do absolutely nothing when people report hackers and spammers, right?http://forums.maplestory.nexon.net/discussion/6363/code-of-conduct#latestYou have never been able to. When the code of conduct was moved over, it missed the naming-shaming rule, although it was still on the books (I have enforced and reiterated it several times). The subreddit does not allow it either (they refer to it as "witch-hunting").
I like how it says we can't report hackers on forums now
We do not allow it because people have, frankly, lied and faked evidence to get people banned. Moreover, we have official channels to report botters, and the forums are not that place. Accusing someone of hacking/scamming/harassment is a big claim, and wildly open to abuse, misunderstandings, and other problems.
You're free to complain about bots, but naming specific players is not allowed.