PlasticHolly

@Everyone and @AKradian - I am still up in Washington. I would not have come up here if it weren't something important enough to warrant me uprooting the life I had established in Los Angeles, and spending an arm and a leg to get up here so suddenly.

The only thing that really changed is that I can't walk over to someone's desk and tap them on the shoulder for something.

As far as forwarding issues - I have not found it to be worthwhile to comment on every single issue I forward but I assure that things are getting forward. I still send issues, feedback, hot topics, etc. to the team DAILY.

Here are some screen shots of different sections of the reports I send out



These reports pretty comprehensive. Related threads, comments on each topic, sentiment, my own insight, and even some quotes are thrown in.
The hype building stuff I've been doing is just what's visible.

I have a lot more on my plate now that I'm dealing with these personal issues, but I have not been slacking here. Trust me. I'm working my butt off up here, and I'm sorry that I have not been finding the time to reply to everything. I'll see what I can manage moving forward.

so, any chance of a follow up on any of this, particularly the event hall issue, considering both of the events associated to the issue are time sensitive and time is running out.. showing us you submitted reports is great, but it's rather useless unless there's some further communication regarding resolutions.

the main issue I have with this update is the same ive had on every update, they keep pushing updates and events on us faster and faster, I guess since they think those are the only ways to get us to log in but with what seems like very limited testing based on the ton of bugs introduced in every one and many people not even able to participate in the events due to the continual connectivity issues and latency issues we keep getting inundated with repeatedly.. on top of which critical issues for large groups of people that prevent us from being able to accomplish much in the game, such as the ever persistent pet loot lag and event hall lag both of which have existed for a very long time but the only responses we ever get is we are looking into them or trying to reproduce them... those are becoming very hollow

and yes as the above poster pointed out, when events become the norm they feel more like a chore rather than an event and the hype gets less and less as a result, especially knowing all the down time for unscheduled maintenances and game breaking bugs awaiting us

and as far as the person criticizing your stream, I felt the same way as him or her in the fact rather than giving real and thoughtful answers you seemed more intent on sidestepping them or trying to be cute or funny "yeah we can have a nx transfer eventually probably.. eventually... "followed by a forced laugh or your response to the pet loot issue stating your computer doesn't have the issue, and making light of it, that isn't even relevant.. surely you are not implying because you don't have the issue none of us are. or the response about the event hall.... its the same response we always get about you trying to reproduce it, this issue has been going on since before we even had an event hall and pops up every few events for people, either its a low piority or the most baffling software glitch in the history of software glitches

so apparently according to our CM in his stream today they are spending the limited time we have to do this event trying to re produce the issue, which is stupid, this issue is reoccurring and the whole reason the event hall was introduced in the first place to move the lag out of towns. Now rather than a simple fix of just moving the npc we are getting lip service that means it wont be addressed in time to complete this event for those suffering it-or trusting some friend to go on our accts to do it for us.

Well, it's pretty easy to reproduce, just play on any OLD character that has actually PLAYED the game (has done a lot of quests and events)

seems to me they keep making a new char and play on the most modern hardware and "oh, surprise... no lag", testing should be done in real case scenarios, you can borrow characters from the players and test during maintenances, My FP Mage, for instance... the most affected character i have

exactly, its not like they havent had this issue before or are new to trouble shooting, but oddly enough the same issues come up over and over and always seem to baffle them and need more time to research... one would think maybe it's just not a very high priority and for the most part they just aren't bothering

so apparently according to our CM in his stream today they are spending the limited time we have to do this event trying to re produce the issue, which is stupid, this issue is reoccurring and the whole reason the event hall was introduced in the first place to move the lag out of towns. Now rather than a simple fix of just moving the npc we are getting lip service that means it wont be addressed in time to complete this event for those suffering it-or trusting some friend to go on our accts to do it for us.

someone suggested repairing the installation on nexon launcher, but not sure if it helps