The Black Friday web notice was updated to say that the limit was only one pack. I believe Nexon consider the subject closed.
http://support-maplestory.nexon.net/hc/en-us/articles/360036975172
I will forward your concern, but I recommend you also make a Customer Support ticket asking for compensation or for your equipment to be restored to its previous potential (include screenshots).
Apocalyptian wrote: »I opened it and of course we are supposed to be able to move things to others in the same world but there is a bunch of mumbo jumbo that comes up (not in english) and none of it even works or gives the items it says. It does not add to the damage skins, it does not give the outfits, and it does not give the effect. I am confused and it all expires the 13th of December.
Screen shot and maybe check that you have enough inventory space (think at least 5 use inventory slots before opening)? And maybe I missed it, but can you please show where it says something about getting a damage skin at Sentinel rank?