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Neospector

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What is wrong with support?

Neospector

April 2017
They have an official feedback form they use, and the previous CM has confirmed that they are:
1. Sent anonymously
2. Reviewed
If you have a complaint, you can voice it in … (more)that feedback form. I'm not particularly sure why a phone complaint would be more helpful for your situation, though.

As for your actual issue, it would help significantly if we knew what your issue was. The forums and Reddit can both walk you through some technical support issues and speaking with a community often helps get the brain working on a solution.
Graphics card issues are always a hassle, in my personal opinion. One time I had an issue with Minecraft, and the solution was to update my drivers, but every time I did so there seemed to be a brand new update that needed to be installed. Eventually, after a frustrated night of Googling, I wound up having to perform a full BIOS update. I never want to have to go through that again.
Long story short it would help significantly if we knew what error you were getting, so we can help with the debugging process.

DaisukeHaruto wrote: »

It lacks profit to send updates to their tech support.

"Information given freely profits no one" -Ferrengi Rule of Acquisition #5

Please try to be more helpful, if you can. (less)
Why don't we add tradable cash shop cubes like KMS

Neospector

March 2017

JushiroNet wrote: »

neo continues to demonstrate
… (more)
Impossible to exit maps

Neospector

March 2017

The ropes are invisible due to a graphics glitch which has already been forwarded, but they are still there and climbable.
Maint

Neospector

March 2017

[Update #3] We have identified the cause of the issue and are now testing the fixes internally. We anticipate that maintenance will be completed about 3 hours from now. We apologize
… (more)
Maint

Neospector

March 2017

In case anyone was curious, they updated the news post with more information:
… (more)