The introduction of the name cooldown surprised us as well and because of this, it wasn't mentioned in the patch notes.
First and foremost, we sincerely apologize for this oversight and now it comes down to us and the community delivering feedback in regards to this cooldown.
From reading through the posts in this thread, I can see that Maplers hate it.
However, it was informed that this system was introduced to discourage individuals from mass storing names to either sell or prevent others from using.
It's a given that everyone wants the best names to themselves, but do you guys feel that this may help the overall fairness of name distribution? Or is it preferred to retain the first come first server name save basis?
Hello Daxi,
Thank you for contacting Nexon America Support.
I understand how frustrating it is since you are unable to use the name you reserved. Our game team is currently looking into this report and they are doing their best to find the cause of it to be able to fix this circumstance. Your patience and understanding is highly appreciated. Thank you for understanding.
If you'll have other concerns you can always contact us again and we'll be more than willing to help you.
Sincerely,
GM Qilltana
Nexon America Inc.
Security Tip: Please do not give your password to anyone for
any reason. Nexon America representatives will NEVER ask you for your password.
They (Hackers) probably can still hack, but after few minutes they have to turn the quest in to get the mesos. So they can't just leave the computer 24 hours a day farming billions mesos like what is happening right now.