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Ghiblee

About

Username
Ghiblee
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Administrator, Moderator, Nexon
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Posts
222
  • Known Issue 1/8

    Known Issue 1/8 (After Maintenance)
    - Sea Assault NPC Checky will give 'All Training Rooms are currently in use. Please try again.' message when attempting to queue.

    We are currently looking to fix the issue listed above.
    Thank you for your patience.
    Asters
  • Ban Data from 12/26/2019 - 01/01/2020

    Please see below for the ban data covering: 12/26/2019 - 01/01/2020

    Ban reason: Advertising
    Number of characters banned: 129
    Number of accounts banned: 121

    Ban reason: Hacking/Botting
    Number of characters banned: 81,718
    Number of accounts banned: 78,708

    Full list of banned characters: http://maplestory.nexon.net/micro-site/55358
    Asters
  • Cernium Questline Completion Notice

    After completion of Cernium questline, you will get 'Complete the Glory Guard mission (Cernium)' option when attempting to exit the Outpost map through the portal on the right. Upon clicking the option, you will be guided to Cernium map to complete the last portion of the dialogue.

    To exit the Cernium map afterward, please enter the middle portal and talk to NPC Moco.

    Thank you.
    MorningAfterSeven
  • Community Topic Regarding Suicide Kanna

    Hello Maplers,

    We are aware of the recent Community topic regarding Suicide Kanna and the possibility of it being a bannable offense.
    We have let the teams know and are looking further into the details.
    We'll update the community when we can.

    Thank you.
    Asekatestll8806
  • Karma Koin - Missing Redemption Button

    Hello Maplers,

    We are aware of a current issue affecting all Prepaid NX purchase attempts involving Karma Koin cards/codes where the "Redeem" button is missing.
    As of this message, we've identified the root cause of the issue, but a full fix will not be fully implemented until the coming week.
    For the time being, we ask that you remain patient with our billing team while we work to correct this issue as soon as possible.

    Thank you again for your understanding in this matter.
    RoseDropWONDERGUYtestll8806