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So gong package bug

HermitanioHermitanio
Reactions: 510
Posts: 2
Member
edited November 19 in Bug Reporting
Steps to reproduce:
1. Claim reward from star on one character
2. Transfer to another character through storage
3. Try to open box
4. Receive one of two messages: "An unknown error has occurred. Please try again later." or "Sorry, things are really busy right now. Please try again later."

World name: Reboot

Character name: RozenMaidenI

Character level: 237

Character job: Kanna


Date and time of the incident: November 19, 2020.[img][/img][img][/img][img][/img]YUMirDi
Khongi

Comments

  • KhongiKhongi
    Reactions: 1,465
    Posts: 105
    Member
    edited November 19
    World name: Elysium
    Character name: Mascaponies
    Job: Demon Avenger
    Level: 10 (burning character)

    Same deal, you double click and it tells you you have received the pet package (use) then when you try to open that it says it's busy. It's a box loop, over and over and over the package just gives you a package.

    EDIT: single post produced x3 so will use the other two to paste other reports that are buried in the bug forums now.
  • KhongiKhongi
    Reactions: 1,465
    Posts: 105
    Member
    edited November 19
  • GhibleeGhiblee
    Reactions: 3,025
    Posts: 433
    Administrator, Moderator, Nexon
    edited November 20
    Hello hello,

    This is listed under the Known Issues in v.218 Patch Notes. Hopefully we can address it soon! :)
    - [Updated November 19] Players are unable to open the So Gong Pet Package from Awake Warm-Up event.
    https://maplestory.nexon.net/news/63065/v-218-awake-ascend-to-mastery-patch-notes#known

    Thank you for the report!
  • DrufflesDruffles
    Reactions: 100
    Posts: 2
    Member
    I'm experience the same exact bug. So gong pet package won't open because of one of the following reasons OP listed. For me personally it's "sorry things are really busy right now, Please try again later."
  • DrufflesDruffles
    Reactions: 100
    Posts: 2
    Member
    Hermitanio wrote: »
    Steps to reproduce:
    1. Claim reward from star on one character
    2. Transfer to another character through storage
    3. Try to open box
    4. Receive one of two messages: "An unknown error has occurred. Please try again later." or "Sorry, things are really busy right now. Please try again later."

    World name: Reboot

    Character name: RozenMaidenI

    Character level: 237

    Character job: Kanna


    Date and time of the incident: November 19, 2020.[img][/img][img][/img][img][/img]YUMirDi

    Please fix this bug I'm having the same issues
  • Minty_nessMinty_ness
    Post: 1
    Member
    Having the same problem in Bera.[img][/img][img][/img]
  • GhibleeGhiblee
    Reactions: 3,025
    Posts: 433
    Administrator, Moderator, Nexon
    edited November 20
    Hi everyone,

    This issue was addressed through today's Unscheduled Minor Patch:
    - Fixing an issue where the So-Gong Pet Package would not work.
    https://maplestory.nexon.net/news/63599/unscheduled-minor-patch-november-20-2020

    Please let us know if you still experience this issue :)