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moon gazing mount coupon Bug event shop

FoxJunkerFoxJunker
Reactions: 600
Posts: 7
Member
edited December 2020 in Bug Reporting

I bought a bunny moon gazing mount coupon and I can not use it, every time I try I only get the message that there was an unknown error and there is little time for the coupon to disappear, could you please solve it

Comments

  • GhibleeGhiblee
    Reactions: 3,795
    Posts: 684
    Member
    edited December 2020
    Hello,
    Could you please provide us with your IGN/World as well as a screenshot of the error message?
    FoxJunker
  • FoxJunkerFoxJunker
    Reactions: 600
    Posts: 7
    Member
    edited December 2020
    https://ibb.co/XFzp00Q here
  • GhibleeGhiblee
    Reactions: 3,795
    Posts: 684
    Member
    edited December 2020
    Hello,
    It seems like you are receiving that error message since you already have the mount registered on that character.
    Could you please check?
    FoxJunker
  • FoxJunkerFoxJunker
    Reactions: 600
    Posts: 7
    Member
    edited December 2020
    lol I already had the mount ty for support