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moon gazing mount coupon Bug event shop

FoxJunkerFoxJunker
Reactions: 600
Posts: 7
Member
edited December 2020 in Bug Reporting

I bought a bunny moon gazing mount coupon and I can not use it, every time I try I only get the message that there was an unknown error and there is little time for the coupon to disappear, could you please solve it

Comments

  • GhibleeGhiblee
    Reactions: 3,420
    Posts: 530
    Administrator, Moderator, Nexon
    edited December 2020
    Hello,
    Could you please provide us with your IGN/World as well as a screenshot of the error message?
    FoxJunker
  • FoxJunkerFoxJunker
    Reactions: 600
    Posts: 7
    Member
    edited December 2020
  • GhibleeGhiblee
    Reactions: 3,420
    Posts: 530
    Administrator, Moderator, Nexon
    edited December 2020
    Hello,
    It seems like you are receiving that error message since you already have the mount registered on that character.
    Could you please check?
    FoxJunker
  • FoxJunkerFoxJunker
    Reactions: 600
    Posts: 7
    Member
    edited December 2020
    lol I already had the mount ty for support