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Constant crashing issue

Reactions: 210
Posts: 11
edited November 2021 in Bug Reporting
Hey there,

since the update my client is crashing like crazy, in different situations (last time in the event map while in the store), every like 30-45 minutes.
It happens throughout different characters, on 2 different computers (checked to be sure) and doesn't give me any error code.

What should I do about it?


  • EnduguEndugu
    Reactions: 940
    Posts: 14
    edited November 2021
    Same problem here. The game keeps closing without an error message.
    - When visiting the event map
    - When doing my Vanishing Journey dailies
  • BlasterMasterBlasterMaster
    Reactions: 1,020
    Posts: 154
    edited November 2021
    Same problem here. My whole guild is having it.
  • DuckWaddlerDuckWaddler
    Reactions: 1,030
    Posts: 27
    edited November 2021
    Crashing in under 15 minutes and there seems to be no trigger to it.
  • Reaper312Reaper312
    Reactions: 100
    Posts: 11
    edited November 2021
    yes me to after 15 or 20 min games crash no error massage
  • LunaesLunaes
    Reactions: 200
    Posts: 2
    I'm also having the same issue. I don't feel like it's something specific that I do that causes the crash. I've had crashes in the cash shop, while completing a quest, while walking and during crafting.
  • LunationLunation
    Reactions: 100
    Post: 1
    Having the same issue on most of my characters. I started a new Cadena for the burning event, but am completely stuck in the opening cut scenes which crash immediately when loading in. Not had this before the update.
  • GhibleeGhiblee
    Reactions: 3,725
    Posts: 637
    Administrator, Moderator, Nexon
    edited November 2021

    The issue where client disconnections and crashes while playing the game for a certain period of time is planned to be addressed during our November 18 Unscheduled Minor Patch maintenance. Please let us know if you still experience this issue after the maintenance, and thank you for your patience.