[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.254 - Midnight Carnival - Ludibrium Patch Notes
here!
Nexon is it so hard to ban hackers / spammers???
Comments
I use the terms "botters" and "script-kiddies" because hackers, for me, denotes the people who make the bots and scripts they use.
Think of it like comparing a soldier and a gunsmith. Soldiers need only as much training as how to use the guns issued to them, and are expendable. Gunsmiths are the guys who design and make those systems. In this case, change out "Soldiers" with "Botters" or "Script-Kiddies" and "Gunsmiths" with "Hackers".
Moreover, I mean that the focus should be changed to reducing the rate in which new bots are made. The botters are a threat and an immediate one, yes, but if we could steadily reduce the numbers of bots made, it would make for easier and much more noticeable bot clean up.
Here, I would compare the bots and their rate of production to a boat with a hole in it. Plug or at least shrink the hole, and the task of removing water from the boat is all the easier.
Also, you seem to make the assumption that it is a simple matter to come up with a solution AND implement it in a timely manner. Obvious barbs at Nexon's track record aside, I would wager that they are hesitant to make a more restrictive account requirement, since it would cut into availability for a game that has a low player retention rate (a problem aggravated by their own hand, no less). Moreover, because of the largely unknown nature of Nexon NA's Development team, we have no idea how qualified they are, or what drives priorities. For all we know, the reason why the Devs aren't on the botters as much as we'd like them to is that the Devs may not be formally trained in such measures. The Devs may all have gotten their degrees in Computer Science/Programming, but not in Security/Risk Analysis or Ethical Hacking.
As for solutions, I have said before that we could bind accounts to SMS verification systems, much like the Blizzard Authenticator or SteamGuard, but then that cuts off people without cellular phones (yeah, there are people out there DON'T have them). Another idea I heard and adopted as a potential solution is to make bans by MAC address, wherein the machine on which the ban was received can never play MapleStory again. Unfortunately, this has been undermined by the potential hole made by MAC address masking/spoofing.
We have had several goldsellers in FM for days, multiple hackers are in the common hacking maps and our ranks are slowly being destroyed.
I have yet to see a single person I have reported be banned.
Before anyone comes in saying "they'll just make a new account" well that doesn't mean that they shouldn't be banned.
Our GMs in EMS used to ban several hundred botters on a daily basis and they kept doing it when the botters came back with new accounts. We had GMs who could have been helping with the situation right now.
This is the worst I have seen in years of playing and I am kinda annoyed that we have been thrown into this.
As for all the people saying "they need volunteers", well they did have a bunch of GMs from EMS they could have used.
If you want a suggestion: Hire more game masters, there is literally 0 excuses for the game to be this bad.
harder register system,limit period or test period on what that acc can do 1st month/week of register, monitor on ranking system,GM or you name the postion that has been or its player and knows the places and things gong on ingame and so on many things to improve....
for a begin get luna/other servers atleast 1 gm thats online for like 1h/day
just team of GM and brainstorm am sure they can get even better ideas
offtopic a bit
why with so much bugs/hackers and things going on
in the last maintenance 1st priority was to reduce the amount of coins given from box and rate why?
that was the thing that was so much abusable ? for real?untradeable mounts&chairs and few cubes? where people did enjoy and had fun legitly farm ? evo and di i dont know when was that popular in while but yea
would have been more nice if you did something about botters and the event to 200 wich gives so much meso and nx that gives this botters hackers or how you call them even more reason to do the things they do
its about time for nexon to step in and DO SOMETHING before its to late
kms merge 2017?
it would be nice to see less bots and scammers. however, i know for a fact, there will always be thousands roaming around. hackers make money off of games like this, so they have no reason to stop, and they WILL find ways around any walls that get built to stop them.
There will always be hackers but you can hit them hard by banning accounts. The serious ones will be using several accounts anyway to make the most profit, so even banning like 10 of their accounts will set them back a bit.
http://forums.maplestory.nexon.net/discussion/48/coming-soon#latest
As you can see, there have been given 0 proof of any hacker/botter being banned. Since it's the biggest concern of every player at the moment, it's a very bad statement if you can't even proof that any hacker/botter which have been reported being banned. As long it's not adressed Nexon is losing way and way more money, than just hiring a couple extra GM's would cost, who don't do anything else than just check every single server for hackers. They should be able to do some more tasks ofcourse.
I have a couple of suggestions as well of course:
- Update the Ban list on a weekly base
- Get a better hackingshield as NGS, in Luna we used to have xIGNcode3 it was so much more strict and harder to bypass for scrpities. Hacker still bypassed it, but it took them that much more time.
- Patrol every day the common hacker locations: Colossus, NH, Wolf Spiders, Far East (Singapore).
- Patrol every week for new locations where they might been hacking
- Make sure every single proper reported hacker/botter gets banned (current count of reported hackers being banned is still: 0
- Hire more GM's, for a small investment, you regain a lot more players who wanna try out the game or spent NX on it.
I hope we can get some improvement this year!
So please instead of making comments like this how about you go report a botter and see how it is for yourself. Oh I know. Try getting one at Dark World Tree banned and then come back to me. Enjoy your automated response with no follow up.
Note to Nexon:
Please get rid of the hackers, script-kiddies, meso-seller.
Im shocked to see meso-sellers even being able to frequently use smega's. At EMS we would never have seen them again if they dare to do that. This is just saddening to see.
As for rankings, currently the Luna hacker which I mentioned on the first page (which was removed) is almost 242. Some comments mentioned it no use to ban them as they keep coming back but what about these guys who just hack freely all the way to 250? At least ban them so they stop ruining ranks
EMS had a total of 5-6 GMs and they did fine on their own cause they knew the game, I feel like some of the ones here think its normal for blaze wizards to do full map attack
Right know is like these forums are 100% useless because you guys claim has no conection with maple staff, then whats the point of a forum at all? EMS had so bad management that they had to close down the server and they still did a better job as a whole than any of you people working on GMS, how sad is that. They handled hackers by chainbaning IPs, so if someone would have been found hacking anything logged from that IP is gone. It wasnt an stupid 1month ban, where I hack the sh!t out of the game wait a month and get profit. They where perma bans for any kind of abuse, and we had legit people involved in these perma ban but in the end it was easier to check whos guilty and who isnt.
You guys say "they will create another account" I bet you if you take down 10 of these mules on fm selling their loot, checking a few maps taking them down and chainbaning them it could be a good start. But hey, what Im asking to people on a useless forum and ManapotforPP.
Hideous
So since you have failed to read I will post once again what I said earlier and maybe this time you will read it with eyes open rather than closed.
"The fact of the matter is there is a problem, suggestions have already been offered and there has been absolutely no follow up AT ALL for a very long time now. So the only thing left to do is complain about how incompetent they are. That is the plain and simple fact and until something is done it will be a vicious cycle."
Also if you did read my earlier post properly, I told you to go out and try getting a player at Dark World tree and see how it goes so you fully understand that nothing will be done. Once you understand the situation you can come back here and read countless of suggestions in the suggestion section of this forum by people on how to combat botters and see how none of them have been implemented. After that you may actually read over your own posts in this thread and realize how silly your comments are.
Good day.
the GM's in ems used to be in game all the time if not on a GM char they would be on a char playing in-game
and as many people already said if 1 person megaphoned anything to do with anything illigal / break the ToS
they wouldn't be seen again as they would of been banned and there would of been a ban list each week
the one GM we had on luna was not having no noticeable knowledge of maple and only patrolled the FM and henesys
In ems our GM team was a part of the community and knew the people, they was Maple players and would do more than just patrol henesys and the fm
they was reliable on reporting bugs to the dev team also they was a loving caring TEAM who love the game and wanted to see it become better and not filled with hackers/abusers/meso spammers as for the people who love to play games and work hard on playing and dedicating there life to a game they love would like to see none of or very little of.
I'm very disappointed as a 10 year veteran of Maplestory since the migration the spammers and hackers and bots have increase exponentially it makes the game 100% less desirable to play
PS.
Hope something will be done about this its annoying, frustrating, and tiresome
Alright so you want only suggestions and not rants?
Please contact EMS gm's to help you guys, cause it clearly shows you guys need help.
Many EMS gm's wanted to tag alone but you guys didn't accepted them in your team. For idk what reason actually???
Therefor either you guys start working yourself (what u get paid for) or get people who actually willing to do it and are good in it.
Cause it clearly shows you guys can't handle it. (please proof me wrong, if you think you are)
Also a great tip is to actually listen to your customers, the ones who PAY for your INCOMINGS. Then to just ignore them and don't care.
This kind of attitude showing by you guys is just disrespectfull and lame for people who play this game for many years.
Greetings,
not so happy mapler.
and isn't it your job / GM's to find out who's lying and faking things ???????????????????? and deal with them accordingly
if i wanted to witch hunt id play a different game, this game i played all my life and never seen so many hackers / botters before and ive reported many hackers and botters before so i know what i'm talking about i'm pretty sure it don't take a genius to watch a video and see who is actually hacking/botting specially if its your job to know these things i'm sure you can tell fake from real and if you not 100% sure then that's why GMs investigate ?