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Cannot access the Cash Shop
I had just purchased 30k NX Credit, and now I can't access the Cash Shop. Whenever I try to, I get disconnected to the World Select menu. At one point I even got disconnected from the Login Server and couldn't relaunch the game until after I restarted my computer.
I was able to connect to the cash shop just fine until after I bought the NX.
Comments
See here for how to create a bug report submission that conforms to the forum's standards: http://forums.maplestory.nexon.net/discussion/6845/maplestory-bug-reporting-guidelines#latest
Guessing this maintenance will fix the issue, but if not, try that option ;-)
What the hell.
idk what to do i need 2x exp ..
Brief bug summary: everytime i try to enter cs, it crashes then lag and crash on all of my characters.
More details: after trying to enter the cs, i get kicked back to server selection saying fail to connect to game server. Then, get into my char again, it lags and dc. I cannot get into cs with all of my characters
(anything not included in the other sections of your report)
World name: bera
Date and time of the incident: before and after maintanance on june 12 and 13 edt
Brief bug summary: game crash when I try to enter cash shop
More details:
The game always crash when I try to entry cash shop with my main. I have tried with other characteres and works fine.
Steps to reproduce:
Log in with the main character, enter cash shop, the game will disconnect and crath within 1 minute
Character name: WalkerF
Character level: 250
Character job: Shade
World name: Scania
Date and time of the incident:
After the maintenance in 13, June
Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30seconds to 1 min and the proceeds to exit the client.
Character name: Yurihonjo
Character level: 136
Character job: Dual Blade
World name: Reboot
Date and time of the incident: 6/13/19 - 2:30 PM EST
Brief bug summary: Whenever i try to enter the cash shop, i dc.
More details: ive tried to enter on several characters now in several worlds, all make me dc
Steps to reproduce: Not sure
Character name: hateleague
Character level: 46
Character job: Mercedes
World name: Reboot
Date and time of the incident: 13/06/2019 19:40 (UK time)
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Update: Its been 4 hours of endless trying to get into the game, still havent been able to get past login screen. Ive reinstalled everything, flushed dns, etc. Nothing works.
Update 2: I got in but it crashed again, and it cut off all of my internet from ongoing programs/games. Wth?
Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30 seconds to 1 min then it goes to either enter the world screen or Client shuts down
Character name: UooUoo
Character level: 88
Character job: Kanna
World name: Reboot
Date and time of the incident: 6/13/19 - 12:18 PM PST
Brief bug summary: Everytime I go into cash shop, screen goes black for around 30 seconds then enter world screen. When attempting to relog from there client simply crashes.
More Details: Happened before and after maintenance. Cash shop was totally fine until after path finder update when I decided to buy 30,000 NX. Works on other characters except adventures.
Character name: Göhán
Character level: 16
Character job: Pirate
World name: Reboot
Date and time of the incident: 6/13 - 12:48pm
Brief bug summary: When trying to enter the cash shop your character gets disconnected. Before the unscheduled the game would crash now it would d/c.
More details:
Please fix this sometimes soon cause I don't wanna take 36 weeks to get the Seven Day Monster Parker Medal because I couldn't enter the Cash shop to get additional monster park entry tickets thank you.
Also as one of the above posters said some characters can enter cash shop without crashing others can't. My other characters can enter Cash shop without d/cing.
Another thing to note is that as the poster above said this issue was present before the unscheduled maintenance and still persists.
Steps to reproduce:
1) Enter cash shop
2) See screen turn black
3) Wait a minute or so to disconnect to the world select screen.
Character name: Rábí
Character level: 203
Character job: Kanna
World name: Reboot
Date and time of the incident: June 13 at 3:44 pm PDT
Still can't enter the cash shop.
Forgot to mention I'm in Reboot.