Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30 seconds to 1 min then it goes to either enter the world screen or Client shuts down.
Brief Bug Summary: After attempting to open the cash shop, I am returned to the select world screen and receive a "Unable to connect to the game server. Please try again later."
More Details: Before purchasing NX, I was able to access the cash shop without any problems. Now whenever I attempt to open it, Maplestory returns me to the select world screen.
Steps to reproduce: Be able to access cash shop. Then purchase NX credit via nexon launcher
Character Name: Jellybreads
Character Level: 61
Character Job: Priest
World Name: Reboot
Date and Time of Incident: NX was purchased on 6/16/2019. Have not been able to open cash shop since.
Hello!
We are currently investigating this issue.
We apologize for the inconvenience you may have experienced.
We would appreciate it if you can answer this question for us.
Was this your first time purchasing NX credit for MapleStory?
This would be the first time in years. Up to now I always used Karma Koin cards, both physical and digital. I only went for NX Credit because of the recently added Mysterious Relic Boxes, which Karma Koin does not offer exact amounts for.
Brief bug summary: every time i enter the cash shop my game crashes
More details: I was able to successfully purchase an item in the cash shop but when i went back into it again, my game crashes and now i am not able to access the cash shop whatsoever. this is also caused the game to randomly crash even when i wasnt entering the cash shop unless i restarted my computer.
Character name: Astro0628
Character level: 145
Character job: Battle Mage
World name: Windia
Date and time of the incident: 6/17/19 1-2am PDT, 6/18/19 1pm PDT
I recently purchased 10k NX from the website. With the NX that I got I obtained a pet with 5 extra skills. I forgot that once you purchase stuff from the cash shop, you have to move it into your cash inventory for the items to appear on your character. Once I noticed that I didn't have my items I tried to go back to the cash shop so I can move them but it will not let me. My screen just goes black and after a few seconds it says "Unable to connect to the game server. please try again later.". I've tried restarting MapleStory, restarting the launcher, restarting my PC, changing to a different character and no luck. Can anyone help me solve this issue?
Comments
We are currently investigating this issue.
We apologize for the inconvenience you may have experienced.
We would appreciate it if you can answer this question for us.
Was this your first time purchasing NX credit for MapleStory?
Brief bug summary: Whenever I attempt to go into cash shop, the screen turns black, stays black for about 30 seconds to 1 min then it goes to either enter the world screen or Client shuts down.
Character name: AmethystCoco
Character level:163
Character job: Kanna
World name: Reboot
Date and time of the incident: 6/17/19
Brief Bug Summary: After attempting to open the cash shop, I am returned to the select world screen and receive a "Unable to connect to the game server. Please try again later."
More Details: Before purchasing NX, I was able to access the cash shop without any problems. Now whenever I attempt to open it, Maplestory returns me to the select world screen.
Steps to reproduce: Be able to access cash shop. Then purchase NX credit via nexon launcher
Character Name: Jellybreads
Character Level: 61
Character Job: Priest
World Name: Reboot
Date and Time of Incident: NX was purchased on 6/16/2019. Have not been able to open cash shop since.
My last time was 30.04.16 and all was good.
For me this was my first time with nx credit.
This was the first time i bought nx
Yeah this was the first time for me too
This was not my first time and last time worked just fine! I still can't access it.
Yes, this was my first time buying NX.
This would be the first time in years. Up to now I always used Karma Koin cards, both physical and digital. I only went for NX Credit because of the recently added Mysterious Relic Boxes, which Karma Koin does not offer exact amounts for.
This the first time i buy nx
Bug type: game crash
Brief bug summary: Whenever i try to enter the cash shop, i dc.
More details: ive tried to enter on several characters now in several worlds, all make me dc
Steps to reproduce: Not sure
Character name: xLInkEvanx
Character level: 120
Character job: Evan
World name: Bera
Date and time of the incident: 16/06/2019
Yes, it was my first time.
I am having the same issue. It was also my first time purchasing NX, though I purchased it through steam.
It was my first time as well
Brief bug summary: every time i enter the cash shop my game crashes
More details: I was able to successfully purchase an item in the cash shop but when i went back into it again, my game crashes and now i am not able to access the cash shop whatsoever. this is also caused the game to randomly crash even when i wasnt entering the cash shop unless i restarted my computer.
Character name: Astro0628
Character level: 145
Character job: Battle Mage
World name: Windia
Date and time of the incident: 6/17/19 1-2am PDT, 6/18/19 1pm PDT
Brief bug summary: game crashes after entering the cash shop
More details: First time adding NX, after that game just keeps crashing whenever i enter the cash shop
Character name: McUr
Character level: 70
Character job: Aran
World name: Bera
Date and time of the incident: 6/18/19
Can everyone please try entering the Cash Shop once again?