game, it's definitely not healthy with devs making horrendous decisions left and right, such as huge familiar revamp failure and god awful gollux changes. BUT the economy of the game is most definitely getting healthier day by day, which I thought to be impossible for years. It seems they're handling bots well enough for game economy to stabilize, and it's definitely making the game much more f2p-able. I can honestly say u no longer need to go to grind hell reboot to actually enjoy this game with no money
yeah, until you get perma banned, playing a buggy new class, or doing absolutely nothing. (less)
There are many people, including myself, that have been falsely banned by the system, often many afk, and accused of hacking. I have sent unanswered tickets, and not even given a status update regarding them. Not only that, they are auto closed. Every single one of my characters is on the list for hacking and botting. Even some of the pictures i submitted have been deleted, my ticket inquiry reason changed. What happened to the promise of transparency regarding questionable bans? https://cdn.discordapp.com/attachments/148720708141187072/731533911238115408/transparency_where.png It has been a week now, with no update, and no reply. (less)
This time I come on behalf of all people false prohibition from June 10 until today. MANY of us were banned for a false accusation (hacking or ilegal use of party-third programs) after the RISE update.
Server administrators awared of this issue on 6/22 with a statement that was sent by a nexon moderator named Ghiblee, where he says the following:
"We are aware of the recent reports of false prohibition in the Community and are investigating the problem.
We temporarily disable ban accounts with this criteria and will continue to monitor during the investigation.
If you were affected by recent bans, please submit a ticket to our Customer Service (https://support-maplestory.nexon.net).
If you have already submitted a ticket, there is no need to resubmit it".
After the statement, MANY of us thought that our return was a matter of a few days, because the matter was going to be decided. Yes, we were "listened to", but not all of us got a "correct investigation".
Few players were released, but many are still banned, and amazed at the responses each has obtained through individual claims on the support page.
We aren't 2 or 3 with false prohition!
We all know that there are players who use illegal programs for their benefit, and that does not mean that because of a few, we should all be punished for causes that we have never committed.
All those affected hope that the GM provide us with adequate care, the attention will not only be a benefit for those affected, but also for the server in general.
Sorry for the intermediate English, but I don't know any administrator who speak-write Spanish perfectly to have a correct conversation.
ALL AFFECTED PEOPLE ONLY WE ASK FOR THE ARGUMENTS THAT SUPPORT THE PROHIBITION IMPOSED ON OUR ACCOUNTS.
IN CASE YOU DON'T HAVE THE ARGUMENTS, PLEASE, RELEASE ALL LEGAL PLAYERS THE PROHIBITION.
WORLD: BERA
IGN: iWayra
THANK YOU FOR THE PATIENCE!
I got a reply back on my ticket. I showed how i was banned the second i charged nx. They not only still accused me of hacking. But deleted the photo of me being banned while being still in the payment screen. It took 4 whole minutes for the karma koin code to hit my account. I did nothing else but diddle around ardent, and sit in the cash shop until i could buy my cube packs. They arent going to take action. Here I am, perma banned for attempting to cube during dmt. Its disgusing. I feel nothing but anger, because this isnt the least bit fair or right. (less)
I am using hotel internet. Thats bad enough already. Its slow, I can barely run weeklys on it. Ive been doing mostly coin capping EVERY DAY on 6 chars since event started. Its takes FOREVER to do anything. DMT was bad too, codes i redeemed wouldnt register, I had to relog, cc, etc. Some chars would get stuck, so i would cube on chars with shared inventory, to get around being stuck in maps forever. And after ALL that, you accuse ME of hacking? Youve got to be ******* kidding me. One look into my account would have revealed what the problem was. This is disgusting. (less)
