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Check out the v.259 - Victoria Cup: 20th Anniversary Patch Notes
here!
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So........ I decided to buy the Kana package for my Night Lord because it looked great in the dress up window, proceeded to purchase and I was satisfied with said purchase.........that is
… (more)until I found out that the fan was restricted to swords / short swords / desperados / fans and something else just not claws, as you figured I was disappointed to have bought a package that I couldn't fully enjoy, I mean to be fair its not my fault there was not restrictions or warning on the box.......so I thought "hey I deserve some level of refund or help". I talked to a GM who then gave me the run around by telling me what I already knew, that the package was only equipable to certain weapons ( frankly I don't know why its even restricted it plays ZERO effect on actual gameplay ), after a few emails and repetitive responses I woke up today and logged in my kana and got kicked promptly from the server as it had died, I relogged on another channel and I was fine, then I logged out after selling a few things to log into my main for dailies..........that's when it all went down hill, I found myself not being able to log in and my account noticeably hacked or at least from my perspective it looked that way.
After a few long scares I was relieved to have found an email that arrived at the exact time I was booted from the game all the way to the exe which prompted me to re-input my password which I could not, also the reason why I thought I was hacked.....anyways the email read: "
Though I am sorry that you were having difficulties with the package that you purchased. I would like to remind you that the Kanna Package was meant specifically for the Kanna class characters. I have proceeded to access your account and remove all the items for the purchase of the package.
As it was necessary for me to access your account, you will need to go through the "Forgot Password" and "Reset PIC" menus to gain access back to your account.", a great relief came over so I did what the GM told me to do......but when I try to reset my password I get "Invalid access with invalid parameter. Please try again", after 8 hours of waiting and emailing the GM I have yet to receive any help, I lost a day of sengoku probably lost the item I was planning to purchase and now I'm royaly screwed for months to come until it comes back, hopefully not. They made me feel so bad that I just kept telling myself......im never asking for a refund again its like asking for a ban........... moral of the story Watch what you spend on Nexon, because if the product that was presented to you decides to break, you will have to fight tooth and nail to get a refund, but gosh is it easy to insert money into their pockets aint it?......... (less)



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Was playing fine then it crashed and now it sits idle trying to launch the launcher........

