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Check out the v.224 Neo: Light's Wrath Patch Notes here!
NA Reboot Lachelein Map Crashes 5/2
We've received reports concerning the issue where NA Reboot players may crash upon entering the Lachelein: Lachelein Main Street map after today (May 3 UTC) reset.
While we work to resolve this issue, we recommend NA Reboot players to please avoid entering the Lachelein's town map to prevent the character from getting stuck.