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Check out the v.254 - Midnight Carnival - Ludibrium Patch Notes
here!
Friendship Ring Issue Preventing World Leap
Comments
Whoa damn, seems like not everyone is that patient o_O.
But on the other hand, I feel your pain :’(.
I can understand this is a huge problem and not easy to fix, but the fact this issue isn’t even addressed on the homepage, makes me feel anxious.
The way Nexon’s handling this thus far, makes me feel not taken seriously. I bet a lot of players are feeling the same way..
Plus, Nexon doesn’t have a great track record of fixing important bugs.
This proves how crisis communication for problems like these is super important.
Without any concrete information and communication about this issue, players will get mad and angry comments like these are kinda bound to happen...
Hope to hear some updates regarding this issue soon...
*UPDATE
Greetings Maplers,
We’d like to address the issues surrounding the World Leap event that are currently ongoing. The two big issues that we’re faced with:
Currently, both issues are being investigated and we will keep everyone informed in regards to the results of the investigation.
For those who were unable to leap due to the Friendship Ring issue, there are plans to look into each instance of this case and move legitimate characters to their desired world.
For those who were unable to leap due to the Bera population limit, we apologize for this unforeseen issue and will be working to process the transfer for those who have been investigated.
We ask for your patience as we investigate both cases.
Thank you,
- Maple Team
Web post:
http://maplestory.nexon.net/news/25666/an-update-on-world-leap-issues
ign: SSBiue
class: buccaneer
ticket number: #518507 population bug
On one of the recent livestreams he said they MIGHT start moving us this week... but yeahhh... we’ll see
Really? This is news to me! I now have high hopes for this upcoming maintenance! But yeah, hopefully the "maybe" part doesn't get in the way.
I speak sincerly out of my heart in this post and I know for a fact that other customers have been treated the same way as I were. I understand why you guys have to do this but I also know you guys HAVE and CAN do better! I would also like to apologize because I think that i've writen and spoken about this subject in a bad manner... I'am not perfect and what have been writen is writen and so I will try my best in the future to express myself as someone who would like to be respected aswell.
With the text that I have writen I would like you to reinvestigate my ticket or transfer my characters from here.
Ticket Number: (519004)
The post
So as you know if you use the Nexon Launcher or check the websites for updates you probably have heard of the bug in the latest World Transfer Event were the world Bera reached its population limit some how and made it not accessible for you to transfer to that world. Many players were affected by this since it came to life on the last day of the event when everyone had really decided to stay or not. Nexon reached out to us stating this bug and that they are currently investigating the people that were troubled with the bug and that those were to be transferred to their desired world.
Now I myself were troubled by the bug and did not send in a ticket! Because some of my friends had heard that someone talked to Nexon about it and that they would fix it as I said before and soon later the post went out from Nexon so I thought that I had nothing to worry about. I heard nothing from Nexon about my account and the desired world I wanted to be transferred too for two weeks I think. At this point I got curious on how they are doing and if I can provide any information regarding this and so I reach out to Nexons Live Support and they said that they are currently working on it and that they will post on their websites when they are done, I also asked if I should send in a ticket which they could reference to if anything happens and he said yes and so I did. This story like any other regarding Nexon will not end well... They answered my post two days later with this (check link). I don't know how responde to this because in my eyes it looks like they lied when they said that they knew which were effected or not and did not include me in the investigations. I feel disqustingly unfairly treated and really depressed right now because I have no friends left to play with in my world and I don't want to start over when I've come this far.
I don't know what to do but I still want to fight. If anyone have contact with some higher ups in Nexon I would die to get in contact with them and ask if they can help me out. Also please share your story if this has happend to you and what you did!
My ticket: https://gyazo.com/0d406d13a1c8603f34b9d2765c51ee5f
Their respons: https://gyazo.com/b2368e803e2df6bca6f0a52a72b1f91f
The News Concerning The Problem: https://gyazo.com/2f7e52bf6cc96d2b792bb85102fc5a2c
To me they made it sound like they know which had been affected by this and not, because they could see it in their system etc... But clearly they said it tone down the people trying to exploit it.
Last Respond From GM: https://gyazo.com/b49a2984e4f48d1a376015c7d895dc22
Thanks in advance and sorry for my terrible english // Jonathan
My Discord: Jon#6624
http://maplestory.nexon.net/news/25714/updated-scheduled-game-update-october-18-2017
Nothing about World Leap issues. I guess we'll just have to wait until after the update is out to check to see if they did something with some of us.
Ughhh... I really hope it's just something they forgot to mention.
Another Wednesday update and this still hasn't been fixed )))))) not even started )))))))) nor a new update )))))))
Wait are you serious? People have been getting moved and didn't have to wait for server maintenance's? Man I feel like putting in another ticket then. I've been playing this game for 7 years now and this is the crap I get. They probably had like screenshot proof or something. I sadly do not have that because it never occurred to me that nexon was going to do this bullshit to us.
I have screenshot proof of the error, so that's not it... >:[
Also noticed some of the people from the first thread: http://forums.maplestory.nexon.net/discussion/16386/event-function-world-leap-ring-issue/p1
They listed their issue on there and got moved you can see they are in Bera now on the rankings; Snatches, Violin and Scarynn.
Character: Ventuselink
Class: Wind Archer
Ticket #513665
This is very unfair if this is true.
1. That's impossible
2. That's unfair
3. We've just received word this week on the steps we are taking to address this issue
Please be on the look out for my post giving an update on the World Leap issue today.