OneLetter said:Hi all,We would like to apologize that some of you have been unable to access your characters, as observed across our forums and Customer Service portal. We posted an update last week that we have been investigating the issue, and today we’d like to let you know that this should be fixed during our next scheduled maintenance on January 12th. We thank you for your ongoing patience while we looked into this issue.We know it’s frustrating that some of you have been unable to log in for a few weeks; as a result we would like to offer the following compensation for those affected:- Six 1-hour 2x EXP Coupons - Six 1-hour 2x Drop Coupons- Two Red Cubes - One 7-day Hired Merchant - 3 Black Cubes- 100 V CoinsIf there are any changes to this plan we will let you know.Thanks,The MapleStory Team
NoSkillKid said:There's not much faith when Nexon says "we’d like to let you know that we are making every effort to resolve this issue during our next scheduled maintenance" and "this should be fixed during our next scheduled maintenance", I won't be relieved until I log into my main successfully.
Pigggy said:Come on Nexon must of the people that are stuck have full drop gear why would you give us drop rate coupon and exp coupon. Do you think we are poor and can't afford the exp coupon from cash shop. Mostly everyone one have a wolf familiar this such a joke to us for losing 50k+ nx and getting this crap reward back. If your like that might as well not give us any compensation instead we don't need those pity junk rewards