Honestly, Nexon doesn't seem to care much about the problems happening. So many players have given up caring about GMS doing it's tasks in a good manner which makes them even more careless about this major problem.Yes, they do fix things, but let me expand on your point.
I know they do their jobs, but the thing is. . . It's been happening for too long. You talk about unexpected problems, we call that "unprepared." If the maintenance extend or so, games notify players. Nexon does not. You realize that the most recent news after the game went down again is around 3~4 hours later.
Like they're going to allow public naming and shaming after an investigation concluded that the evidence provided was "ultimately faked". Being called out a hacker when you're not is a literal pain to deal with because even though you may he proved innocent, slander will always unfairly ruin a persons reputation because not everyone is going to fact check or care about the truth. Most will be "oh he's an alleged hacker".Welcome to GMS. Where nexon allows hackers to continue making new accounts to stimulate the economy(i.e. Farming items that players need from elite boxes, crafting materials, and even cubes). We will ALWAYS have hackers. They will NEVER go away. And there's NOTHING you can do about it. So either stop playing or get used to it. Nexon simply doesn't give that much of a crap.Yeah so true and when ever we post the names of the hackers they just remove it and saying go to customer support lol and also saying to the legit players get used to it whether u like it or not.