"I'll re-write it again, then. Regular players should not be punished for using maps that hackers are on. Hackers are making it so that questlines are not complete able because they take up maps on every single channel. Regular users are punished for using a map that has a hacker on it.
Therefore, my solution is to stop punishing non-hackers for what hackers do, if the issue of hackers isn't being addressed well."
You're kinda special kid.
It's in the terms of service.
That's the reason why you CAN GET PUNISHED if you associate yourself with a hacker.
Your solution is not helpful, it will provide regular users an abusive exploit which is why it's in the ToS.
They can choose too either abuse hacking on one computer or benefiting off of a random hacker while playing a legitimate character.
You're emotionally overreacting to an issue what feels like the hundredth time "MANY OTHER MMO/RPG GAMES" encounter, it's not only very difficult, but a strenuous task to handle.
You don't know without any HARD evidence how many actual regular users aren't hackers.
I can assure you this is how nexons and/or any other company similar will go by from their perspective.
A suggestion i can offer you while reporting ad bots is to use other characters or mules instead of your main.
If a hacker(s) are in the map interrupting your quest line or training, Change channel, try a different time or finish it at a different time.
Reading how your sad story has the typical,
"I was with X (illicit intentions) doing nothing i get banned seconds.
Sounds like another, "Playing the victim role".
If your buddy truly felt like they were wrongfully banned, then they should contact a nexon staff member thru via live chat on this very site.
Explaining why and how they felt they were wrongfully banned while providing information and HARD evidence to help state their case to be unbanned.
I do see a small amount of hackers and adbots time to time spamming ads or taking up training spots, quest lines in my world.
I personally do not condone nor approve illicit activity.
To be fair UserRed, Reboot cannot use the "TRADE" function nor auction house.
Like User Red said many times already including myself, complaining won't make them go away or help the issue.