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kanna rune false ban

Comments

  • EzragtaEzragta
    Reactions: 100
    Post: 1
    Member
    edited October 2019
    These days so many maplers who were playing Kanna got banned.

    We have a common point that we lifted the curse which could reduce cool down of some skills and use skills repetitively.

    And I am convinced that all of us are legit players.

    Please look into the auto-ban system.There must be something wrong in the judgement mechanism.

    Such a practice may not sustain a better game environment but harms the right of legit players to play the game.
  • RanchonRanchon
    Post: 1
    Member
    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    I meet the same problem,too.
    World:Reboot
    IGN:GuguDong
  • dophinmoondophinmoon
    Reactions: 200
    Posts: 2
    Member
    edited October 2019
    [img][/img][img][/img]
    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    World: reboot
    IGN: dolphinmoon
    I also submit a ticket before it banned. but Stratarius say they can't solve the Rules ban problem.
  • 0w00w0
    Reactions: 220
    Posts: 3
    Member
    edited October 2019
    I also is one of the victims, very sad
  • 0w00w0
    Reactions: 220
    Posts: 3
    Member
    edited October 2019
    More serious now.
    IcyBDienstag
  • FortellFortell
    Reactions: 510
    Posts: 2
    Member
    edited October 2019
    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    Apparently I came across a Youtube video on the MapleStory Subreddit that showcased a newly created Kanna got instantly banned in some minutes. I think people should refrain from making a kanna for the time being for now.
    IcyB
  • AvalonsAvalons
    Post: 1
    Member
    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    World: reboot
    IGN: Avalons
  • HuskyDMHuskyDM
    Reactions: 3,525
    Posts: 374
    Member
    edited October 2019
    Wow, this is ridiculous. You'll see though how this will only harm legit players instead of bots and hackers. Surprises me that yesterday I still could find Kanna bots around. Good job.
    luna02
  • carzydiycarzydiy
    Reactions: 100
    Post: 1
    Member
    edited October 2019
    My Kanna has been permanently ban for no reason.
    On the 17th of this month, I was doing tasks in the normal game, and suddenly dropped the line. Then I received a notice that my account was permanently banned from logging in. I'm very sure that I've never opened third-party software, or any third-party software to assist or change game settings.

    Many of my friends have encountered the same situation. When we ask for help on the official website, the official response is to change the skill cooling of the game. At present, only Kanna has encountered this situation, and we are all doing different things in the game but have the same results. My friends and I cherish our account very much. After all, we love this game very much, especially me. My first contact with this game was in 2004.

    My request on the official website didn't get any effective reply, so I hope to get help here.
  • DAM10DAM10
    Reactions: 100
    Post: 1
    Member
    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    I met the same problem,too
    World: reboot
    IGN: DAM10
  • IcyBIcyB
    Reactions: 100
    Posts: 5
    Member
    edited October 2019
    0w0 wrote: »
    More serious now.

    make it up
  • nidhddVnidhddV
    Reactions: 370
    Posts: 23
    Member
    I meet the same problem
    world:sc
    IGN: nidddV
  • toystory796toystory796
    Reactions: 200
    Post: 1
    Member
    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    World : Scania
    IGN : IchinoseYuki


    I meet the same problem,too
    I have reported this matter to Many administrators in support
    He told me That I have used hacking about using Skill cooldown
    I'm just playing as usual And do normal quests No cheating or hacking at all. At that time I went to monster park. I got kicked out of the server and banned.
  • luna02luna02
    Reactions: 855
    Posts: 66
    Member
    edited October 2019
    0w0 wrote: »
    More serious now.

    is seriously? Kanna false bans again? too many unjustified bans not only here in the forums in reedit also the situation is the same, for the good of all better nobody play kanna, and the technical support resolves for the sake of those affected their accounts, it is incredible what is happening in the games lately ...
  • AsinGardAsinGard
    Reactions: 100
    Posts: 2
    Member
    edited October 2019
    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    World: Reboot
    IGN:Luckana

    I'm just a normal game and be false ban.
    I believe that the world is fair.
  • fumianerfumianer
    Reactions: 100
    Post: 1
    Member
    World: reboot
    IGN: shotanko
  • chonor1811chonor1811
    Reactions: 100
    Post: 1
    Member
    World: reboot
    IGN:ChonOrz
    I was doing Masteria and all of a sudden I got kicked off the line and it showed that I was permanently blocked
  • nidhddVnidhddV
    Reactions: 370
    Posts: 23
    Member
    edited October 2019

    Ghiblee wrote: »
    Hmm..
    We do encourage our players to submit a ticket first for ban appeals.
    May I also have the affected players' IGN/World please?

    I meet the same problem
    world:Scania
    IGN: nidddV
    I was doing an activity task. When the clown three hits suddenly dropped, then it showed that I was permanently sealed. This made me very sad. I spent a lot of time and energy on this game every day and I met many friends. I wrote a ticked but replied to me or locked it permanently, which made me really disappointed. I hope you can help me.
  • AllowedAllowed
    Reactions: 840
    Posts: 80
    Member
    edited October 2019
    Looks like i am the only one playing kanna without issues.
  • nidhddVnidhddV
    Reactions: 370
    Posts: 23
    Member
    edited November 2019
    It seems that the person GM who replied here did not record it. After waiting for a month's reply, I still didn't wait. I only waited for an announcement but the result was still not announced.