Kainu wrote: »
Definitely understand the frustration and we apologize for the misleading information on our webposts. Our teams have been trying their best to resolve the issues as soon as we can, however, we are aware there were time-se…
Thank you for the information!
Players who logged in between 6 AM and 11 AM PST may have experienced the issue where the character wasn't able to be transferred due to the Auction House error message (If you didn't log in to your character during …
The Minor Patch maintenance ended at 2:08 PM PST.
If you still experience this issue afterward. please let us know. We did confirm that players can make purchases from the shop properly so if you still receive the error message, it may to due to ot…
This issue was addressed during our Minor Patch maintenance today (January 27).
However, we've received few reports that the transferred Burning World characters that previous had this Auction House error issue are unable to be logged into.
Could you please confirm if your transferred Burning World character was previously blocked from leaping due to the Auction House error message?
Additionally, please provide us with your IGN (in-game name) and world of the affected characte…
Robotynick wrote: »
Could you please provide us with the IGN and World of the affected character?
Please feel free to submit a ticket to our Support team as well.
MapleStory Customer Support: https://support-maplestory.nexon.net/
Special thanks to everyone who submitted!
We'll review all the submissions and cross check with the Legion Arena rankings data to make sure everyone meets the qualification.
The reward is planned to be distributed in our upcoming v.22…
Thank you for the report.
We are aware of the issue where players are unable to purchase items from the Awake shops after today reset.
We've reported the issue and our team is currently investigating it.
We've emphasized the urgency as th…
We plan to address this issue during our January 19 maintenance.
Please check the maintenance post linked below for the information.
We still do review these suggestions so please continue posting!
Accurate name, previous cash shop links, and images are definitely helpful for reference.
Note: Cash Shop sales are planned months ahead of time so even if your suggestion is under …
Players who wish to change their Forum Username can DM me with 2 of your new username options.
This is so that if your first choice is already taken, we can go ahead and rename you with your 2nd choice.
We plan to address this issue where Black Market Merchant Liuyi and Black Market Merchant Feng Shao not appearing during our next Minor Patch Maintenance on January 19.
Please let us know if you are unable to find the Yu Garden merchants af…
We are planning to address this issue where characters with the "Merchandising" guild skill and Cadena characters with the "Haggle" skill could not make purchases from Awake Meso Shop during our next Minor Patch Maintenance on January 19.
It seems like the issue where characters with the "Merchandising" guild skill and Cadena characters with the "Haggle" skill could not make purchases from Awake Meso Shop, which was addressed during our