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  • YewCantHide
    Hi Ghiblee,
    There is a glitch with moonbogglers quest. It will not let me accept the quest to kill 200 monsters to obtain the nx cosmetic item. There is a thread opened in maple forum with other players having the same issue as I. Please fix it.
    August 6
  • Aherpaderp
    Hey Ghiblee, I am having a problem with the tynerum quest not showing up on my character after completing the chrimson heart quests. I don't know how to fix this, if there is anyway to do so please message me back. Thank you.
    IGN Afkarena
    July 19
  • Talestory
    Hi, Ghiblee!

    I wish to change my username from <Talestory> to <TalesKursped>

    I found a post, written by AKradian on July 2019, that I can change my Username through you, Ghiblee!

    Please let me know if there is any instruction that I require to fulfill, and thank you for your support ;)
    Have a great week, and keep being healthy!
    July 8
  • Bahamut_X
    Would there be any chance of removing Neospector from the VFM?

    Unfortunately I've got no respect for him and his ego. He has given answers that I'd consider very suspect as a long time player from his appointment by former CM Artasi.
    July 4
  • FinalFaceOff
    Hey man i see you get hit up a lot about bans, Ive recently been banned in town (Patheon) I was spell tracing my gear while I got hit with a DC then went to log in with the message of a perm ban, this account is my only account i don't buy FZ service FS service my accounts at least 12-13 years old I've sent a ticket in I bought a all day x2 exp card on my adele too which is going to waste missing out on DMT too is going to hurt thanks Ghiblee if you can help in anyway
    July 3
  • Royalties2525
    Server: Bera
    IGN: HolyNani
    28/6 ~ 6.10pm

    My friend account(OG account played ~12years) just got falsely banned, we just came out of falling a chao gollux, and he was going to help me with Hmag prequest next. When he was hit with a ban
    June 28
  • ElxArk
    Gm Ghiblee. I please ask that you look into my account. I haven't done anything wrong :(. World Aurora Ign: ElxArk. I got banned in the Rise Salon when i was afk for some unknown reason. It happened during the false ban wave. Please I just want to play.
    June 27
  • LWayra
    Hola Mr. GM!!
    Please investigate my account personally.
    I have never committed irregularities against the server.
    It is more than 20 days that I find myself banned for unknown reasons.
    World: Bera
    Ing: iWayra
    Lv: 220
    June 26
  • jettSpecial
    Hello GM Ghiblee,
    I introduce myself, I am the leader of the Impera Guild in Bera, before the renewal of the Guild I had rank 2, and my account was banned by RMT a few days ago, but I received mesos because I am a frenetic service provider that is not illegal in the game, I accept many mesos exchanges per hour of service (between 50m and 80m per hour) and, per delivery, between 10m and 15m, I would like you to do a new investigation, since in the first ticket I do not mention that it sold frenzy service , I hope you understand, in my country there is no way to receive money online, I could not exchange mesos for real money, it is absurd, it is crazy to receive an answer that seems like a copy of another case, especially when it is such an important case .
    I am MVP Diamond in the last event of the book of the philosophers I spent 600k of karma koin and the next day they take away my account, how is it possible that they do this to their players.
    Thank you
    IGN: Abraham
    Bera Server
    June 24
  • netanel
    Hi there
    i believe my account was one of those accounts that got falsely banned and it's tickets ignored like you see a lot of people writing... the account is yuval@convertial.com
    i spend over 15,000 USD in NX for this character just to get kicked out of the game and now all of my effort and money was lost. i waited a lot of time for nexon to admit that there is a false ban issue and now finally you did, please help me here
    June 24
  • Estarko
    Hi Ghiblee I would like to ask you a question and help about hotmail linked to the maple account if it's possible
    June 22
  • Thonany
    I would like to ask you for help since each ticket I send to the support ends in the same copy and paste response.
    My account was banned while afk in the free market, the reason they give me is that I was hacking.
    Here is a compilation of people who happened the same thing in a short period of time: http://forums.maplestory.nexon.net/discussion/28563/false-bans-back-again/p3
    Please help us
    June 20
  • cainamolagem
    hey, illium is STILL broken, any word on when they're going to fix a single missing npc????
    June 15
  • hahalolhehe
    Hi Ghiblee,

    My account was banned during the 2x event on the 9th of May. This ban was triggered by my Kanna skill activating multiple times due to the server lag at the time. I've submitted multiple tickets but I keep receiving the same copy/paste response from GMs which is really upsetting because they are accusing me of hacking even though I wasn't. My support tickets are #946490 and #945225 and I was wondering if you could help because I really want to play again. Thank you!
    May 17
  • GandalfBergman
    Hey Ghiblee, My account has been recently banned yesterday during the 2x event. This ban wave apparently only happens to people who play Kanna. Do you know if we will be able to recover our accounts, I did send in a ticket but judging from previous people told me to come and ask you for help, I have video evidence of me playing just a few minutes before the ban was issues, I'm not sure exactly what to do, please help, I do love this game and I have been playing it for a while now I did just recently get back into it. My support ticket number is #943740. Thank you :)
    May 10
    • EagleCape
      Me as well. Please help us and the community by looking into this Ghiblee! Lots of players are posting on reddit about this too!
  • BigNickBrian
    Hi Ghiblee,

    Is it against TOS to use a program called AntiMicro to remap my Nintendo Switch controller to play maplestory on it?
    May 8
  • PanChode
    Hey Ghiblee my account has been blocked for almost a decade and I heard you're the person to help if the situation is warranted. I'm not the same person I was a decade ago and I just want to go on my account for some good memories considering what's happening with the world right now. I try to contact support every few years because I hang onto the very small sliver of hope that someone will take pity on my situation and reverse the ban. My current support ticket # is 933356. If you need more info I'm glad to provide it.
    April 30
  • liadnad
    what date will pixel party come to maplestory?
    April 10
  • greenella
    Hello Ghiblee. Can I ask that you delete this forum account? I accidentally made it. I reached out to MapleStory Support, but the chat is going nowhere.
    January 30
  • Stellerus
    hello Ghiblee! how can I report GM abuse of copy-pasted responses? I've been playing maple story for nearly 3 years now and 2 days ago I was banned in a ban wave for what they claim to be botting nad hacking but like any other legitimate player, I've sent multiple tickets to support to check over the ban because I have used such means to gain an advantage in any form or way, but all my tickets are responded with copy-pasted messages saying how I'm wrong and they are right, which makes me really upset and disappointed because I've spent so much time and effort of my account, then to be banned and when I need help from customer support to prove I'm innocent, I just get treated like dirt and really hurtful when they don't care about the community.
    January 23
  • Ghiblee completed the First Year assignment.
    You have been a registered member for an entire year!
    January 7
  • carmenpop22
    my appy lift ban ok illium lvl 200 thack you guy
    December 2019
  • Ghiblee completed the Post Count Level 3 assignment.
    Getting this far requires gumption, something you have in spades. 100 spades to be exact.
    September 2019
  • neta123
    hi Ghiblee i red that you can help me with unfair perm ban. how can i reach you?
    August 2019
  • ColeSlaw
    Hi Ghiblee, I have an issue with accessing maplestory. How can I reach you?
    August 2019
  • Ghiblee completed the Called them out assignment.
    You've tagged another forum member by putting "@" in front of their name.
    June 2019
  • Ghiblee completed the Post Count Level 2 assignment.
    You have shared your opinion 25 times. Let's hope they weren't just cat memes.
    March 2019
  • Ghiblee completed the I Voted! assignment.
    You had a hard decision to make, but you did it. Well done.
    January 2019
  • Ghiblee completed the Shhhhh assignment.
    You've sent a private message. Make sure to check your inbox for new messages!
    January 2019
  • Ghiblee completed the First Like! assignment.
    You earned your first like! Keep it up!
    January 2019