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  • Arwoo's Ride Stops Here - Farewell MS Community

    Longest roller coaster I've been on with an awkward ending. Fits the awkward start of my ride though yeah? I've spent a number of years working with various communities and by far, MapleStory has been the most difficult and most rewarding.

    Everyone here at Nexon will be the first to tell you that I'm terrible when it comes to making analogies, so I'm going to borrow one that the community frequently used to describe their relationship with MapleStory. This community was the best abusive relationship that I will forever hate to love.

    For me, in the two years I got to spend with all of you, I’ll forever recall all the moments where it felt like everything was game over. I’ll regret the many times where I could not help all of you. I’ll remember all the laughs you’ve given by memeing the hell out of me. I won’t forget the times where this community gave us their genuine gratitude despite our hardship.

    MapleStory community, you have all come a long way and I want to thank you all for letting me grow with you. You’re one of the most helpful towards new and returning players. You’re some of the most skeptical and critical towards game changes. You’re all the most dedicated and passionate community that the PC gaming world will ever see. It sounds impressive, but it should be a given as many of us grew up with MapleStory's over a decade long journey!

    All I have left to say is that I’m going to miss you all. I know that the feeling might not be mutual from every single one of you, but like I said from the start, this community was the best abusive relationship that I will forever hate to love.

    Swing by today's livestream to see me off and meet your new CM Ghiblee at 2:00 PM PST today

    MapleStory stream channel >> https://www.twitch.tv/maplestory


    *Years from now*

    “So I heard you were the CM for MapleStory? What was that like?”

    “Oh man. . . brace yourself for one hell of a story”
    FennekinSam016CatharanthuschaoscauserThatBaldyRennischolar624MageOfBattlesNXACuddlesShadowParadoxand 3 others.


    No purchased required to enter or win.
    A purchase of any kind will not increase your chances of winning.
    1. Sponsor: The VERUS HILLA FAN ART CONTEST (December 2018) (the “Promotion”) is sponsored by Nexon America Inc., 222 N. Sepulveda Blvd., Suite 200, El Segundo, CA 90245 (“Sponsor”).

    2. Eligibility: The Promotion is open only to current players of Sponsor’s MapleStory game (hereinafter, the “Game”) who (a) are at least thirteen (13) years of age as of the start of the Promotion Period (defined below); (b) are legal residents of a country that is within the service region of Sponsor’s Game (entrants may check whether their country of residence is within the service region by visiting http://bit.ly/2tUX7VQ); and (c) have never been banned or suspended, or had an account banned or suspended, for hacking or similar violations of Sponsor’s terms of service. Any entrant that is under the age of majority in his/her jurisdiction of residence must have their parent or legal guardian’s permission to participate in the Promotion, and must provide evidence of such permission to Sponsor in whatever form required if requested by Sponsor. Employees, officers and directors of Nexon America Inc., its affiliated companies, agents thereof, the immediate family of any such person (defined as parents, children, siblings and husband or wife), or those with whom such person(s) are domiciled, are not eligible to participate. The Promotion is void where prohibited.

    3. Agreement to Official Rules: Participation in the Promotion constitutes the entrant’s full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon fulfilling all requirements set forth herein.

    4. Timing: The Promotion begins at the time it is announced on the Sponsor’s post dedicated to the Promotion (the “Post”) on Sponsor’s Game Discord at (https://discord.gg/maplestory) (“Discord”), and ends on December 31, 2018 at 11:59:59 pm Pacific Time (the “Promotion Period”). Submissions that are submitted before or after the Promotion Period will be disqualified. Sponsor’s computer will be the official timekeeping device for this Promotion. Entrants are responsible for calculating the difference in time zones.

    5. How to Participate: To participate in the Promotion, entrant should submit artwork to the Discord channel (https://discord.gg/maplestory) in one of two categories available for each Promotion:

    Digital and Traditional Art (artwork in a traditional or digital format depicting VERUS HILLA)
    Entrants are limited to one (1) entry per person for either category and may not submit artwork for both categories. Entrants must use the following templates to submit their entry,

    Digital or Traditional Entry:
    Name of Artwork or Description (Optional):____________________________
    [Image of Artwork]

    6. Submission Requirements: All submissions to Sponsor as part of the Promotion must comply with the following Content Guidelines. Entrants may edit or modify their submission at any time during the Promotion. Any submission that violates these guidelines will not be eligible to be judged or awarded a prize:
    Content Guidelines
    The submission must:
    a. Include the character VERUS HILLA;
    b. Include their in-game character name and server name in the submission of their post;
    c. Be an original creation by the entrant;
    d. Be uploaded to the Discord channel;
    e. Not contain material that violates or infringes another’s rights, including but not limited to privacy, publicity or intellectual property rights, or that constitutes copyright or trademark infringement;
    f. Not in any way disparage Sponsor, any of its products or services, the Promotion, or any person or party affiliated with the Promotion, or alternatively appear to promote any direct competitor of Sponsor;
    g. Not contain text or imagery that is inappropriate, indecent, obscene hateful, tortious, defamatory, slanderous or libelous (as determined by Sponsor in its sole discretion);
    h. Not include threats (expressed or implied) to any person, place, business, or group;
    i. Not violate the privacy rights or any other rights of any person, business, or group;
    j. Not name or depict any real life third party without his/her permission;
    k. Not contain text or imagery that promotes bigotry, racism, hatred or harm against any group or individual or promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation or age; and
    l. Not contain material that is unlawful, in violation of or contrary to the laws or regulations in any jurisdiction where the image is created.

    Sponsor is not responsible for lost, late, incomplete, invalid, illegible or misdirected image, which will be disqualified, or for any error, whether human, technical or otherwise. Sponsor reserves the right in its sole discretion to disqualify any entrant it finds to be tampering with the operation of the Promotion, such as using automated submission or image generation software, or to be acting in violation of these Official Rules. In the event of a dispute as to the identity of an entrant, the authorized account holder of the Discord account that is used to participate in the Promotion will be deemed to be the entrant. The “authorized account holder” is the natural person who is assigned to an e-mail address by an Internet access provider, online service provider, or other organization responsible for assigning e-mail addresses for the domain associated with the e-mail address registered for the Discord account.
    7. Intellectual Property: By submitting the image as part of this Promotion, each entrant acknowledges and agrees to the following:
    a. Entrant irrevocably grants to the Sponsor, its agents, licensees, and assigns the unconditional and perpetual (non-exclusive) right and permission to copyright, reproduce, encode, store, copy, transmit, publish, post, broadcast, display, publicly perform, adapt, modify, create derivative works of, exhibit, and otherwise use the image or any part thereof as-is or edited (with or without using any entrant’s name) in any media throughout the world for any purpose, without limitation, and without additional review, compensation, or approval from any entrant or any other party.

    b. Entrant forever waives any rights of copyrights, trademark rights, privacy rights and any other legal or moral rights that may preclude the Sponsor’s use of the image, or require any entrant’s permission for the Sponsor to use the image.

    c. Entrant agrees not to instigate, support, maintain, or authorize any action, claim or lawsuit against the Sponsor on the grounds that use of the image, or any derivative works thereof, infringes any rights that any entrant or third party may have as creator (or co-creator) of the image including, without limitation, copyrights, trademark rights and moral rights.

    d. Entrant irrevocably grants to Sponsor, its agents, licensees and assigns an unconditional, worldwide, royalty-free and perpetual (non-exclusive) right and permission to use the entrant’s name, image, voice and other likenesses that are included in the image or which are shared with Sponsor as part of entrant’s participation in the Promotion, in any media now known or later invented for any commercial purpose, including without limitation advertising or marketing of Sponsor’s products and services, without further compensation or the right to approve such uses.

    8. Winner Selection: After the Promotion Period has ended, Sponsor will select a qualified judge or panel of qualified judges to judge all eligible submissions based on creativity and theme of the art. The judges will select from among all eligible entrants for each category of artwork (Digital and Traditional artwork) one (1) First Place winner, one (1) Second Place winner, and one (1) third place winner. The winners will be notified after the date of selection at the Discord account that was used to enter the contest or by other means of communication as Sponsor may select. The potential prize winners may be asked to submit additional personal information in order to confirm eligibility and award the prize. Potential prize winner may also be asked to sign an Affidavit of Eligibility or Declaration of Compliance (as may be applicable given the location of the potential prize winner) unless this is prohibited by law. If the potential winner cannot be contacted, fails to respond to the notification within the required time period (if applicable), or fails to sign and return the Affidavit or Declaration within the required time period (if applicable), he/she will be disqualified and will forfeit the prize. If a potential winner is disqualified for any reason, Sponsor will award the prize to an alternate potential winner to be chosen based upon the winner selection criteria described in this Section.

    9. Prizes:
    Once confirmed:
    -The prizes to be awarded in the Digital and Traditional artwork category:
    First Place: 65,000 Maple Points
    Second Place: 35,000 Maple Points;
    Third Place: 25,000 Maple Points.

    Any prize details not specified above will be determined by the Sponsor in its sole discretion. No cash or other substitution is allowed except by the Sponsor who may substitute a prize (or component thereof) with another prize (or component thereof) of equal or greater value, as determined by the Sponsor in its sole discretion. The prize is not transferable or refundable and must be accepted as awarded. The winner is responsible for any and all other costs and expenses not listed above. Winner will be responsible for payment and reporting of all applicable taxes associated with the receipt and usage of a prize. Sponsor may report the receipt of any prize to the appropriate federal, state, or local taxing agency(ies). Please allow at least thirty (30) days from completion of the judging process for the in-game prizes to be reflected in the winners’ accounts.
    10. Warranties and Representations: By submitting an entry or otherwise participating in the Promotion, each entrant warrants and represents that: (a) the submission is original to the entrant, (b) the submission does not infringe the intellectual property, privacy, publicity or any other rights of any third party; (c) the submission does not violate any law, regulation or any provision of these Official Rules; (d) the submission has not previously been entered in any other contest or promotion; (e) the submission has not been previously published in any medium; (f) the entrant has read and understood these Official Rules; (g) at all times the entrant has complied fully with these Official Rules; and (h) the entrant will continue to comply in full with these Official Rules until the Promotion has been completed.

    11. Privacy and Publicity: Except as set forth herein, all information submitted by entrants in the Promotion will be treated according to the Sponsor’s Privacy Policy (http://www.nexon.net/legal/privacy-policy/). Except where prohibited, participation in the Promotion constitutes entrant’s consent to the Sponsor’s use of his/her name, likeness, voice, opinions, biographical information, and country and state or province of residence for promotional purposes in any media without further payment or consideration.

    12. Indemnification: By entering, entrants agree to defend, indemnify and otherwise hold Sponsor, its parent and affiliated companies, and the agents, officers, directors, and employees of each (collectively the “Released Parties”) harmless from and against any and all liability of any nature whatsoever arising out of or relating to:
    (a) any technical errors that may prevent entrants from participating in any way;
    (b) unauthorized human intervention in the Promotion;
    (c) errors in the administration of the Promotion; and
    (d) injury, death, or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Promotion or receipt or use of any prize, including any such claim by the Released Parties’ employees or any third parties.
    Entrant further agrees that in any cause of action, the Released Parties’ liability will be limited to the cost of entering and participating in the Promotion, and in no event shall the Released Parties be liable for attorney’s fees. Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.

    13. Disputes: Except where prohibited, all entrants agree that any and all disputes, claims and causes of action arising out of, or connected with, the Promotion or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Los Angeles County, California, United States of America. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrant’s rights and obligations, or the rights and obligations of the Sponsor in connection with the Promotion, shall be governed by, and construed in accordance with, the laws of the State of California, United States of America, without giving effect to any choice of law or conflict of law rules (whether of California or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than California.

    14. General Conditions: In the event that the operation, security, or administration of the Promotion is impaired in any way for any reason, including, but not limited to fraud, virus or other technical problem, the Sponsor may, in its sole discretion, either (a) suspend the Promotion to address the impairment and then resume the Promotion in a manner that best conforms to the spirit of these Official Rules or (b) award the prizes from among the submissions received up to the time of the impairment. Any attempt by any person to undermine the legitimate operation of the Promotion may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Failure by the Sponsor to enforce any provision of these Official Rules shall not constitute a waiver of that provision.

    15. Winners List: The Sponsor will publish the identity of the winners on Sponsor’s Discord Page (https://discord.gg/maplestory) no later than thirty (30) days after all winners have been confirmed.

    © 2018 Nexon America Inc. All rights reserved.
  • Return (chaos) cubic blades back into loot pool

    We brought this concern back to the table in today's meeting. It was agreed that this wasn't intentional, but we don't have an exact time frame yet on when we can see the drop table addressed for Eboss/Emobs
  • Bring back Server transfers to the cash shop

    How does everyone feel about server transfer tickets in the cash shop? While it may not be the solution for the current issue with worlds and population, what are your thoughts of this option existing in MapleStory?

    Would like to hear more thoughts!
  • falsely banned in Void map

    I can provide some insight into the appeal process. Yes, the message you receive per sending in an appeal may be generic, but it does not mean the case went ignored. Once your ticket has been responded to, our investigations team looks further into the claim. If the ban is lifted, evidence was inconclusive. If the ban remains, the evidence was sufficient.

    For the most part, I'm sure those around here knows that this is how it goes. I just want it to be clear that "I got a generic robotic response, they're ignoring my ticket" is not the case.