[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.

Check out the v.268 - Maple University: 21st Anniversary patch notes here!

If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Account Billing Support

Post here regarding issues related to your account and buying or using NX. Customer Support agent monitored forum.

Discussion	Started By	Replies	Views	Most Recent
Cannot redeem Karma Koin	Started By: tnyzng June 2018	2	713	WetAndCold June 2018
Cant purchase Nx	Started By: zuikai June 2018	1	508	zuikai June 2018
MapleFest Guest Items Not Received.	Started By: MacAndMaple April 2018	3	280	Daxterbeer May 2018
Suspicious attempts to access your account	Started By: bingogls2 May 2018	2	2K	bingogls2 May 2018
Not possible to purchase NX	Started By: EXdest December 2017	8	9K	RyoMan March 2018
Can't login into channel	Started By: AmonKotaro March 2018	1	209	RyoMan March 2018
ban appeal Closed	Started By: infernalArro March 2018	1	357	AKradian March 2018
(customer support center) can't submit a request	Started By: Tasketo March 2018	2	217	Tasketo March 2018
It is possible to recover my account?	Started By: Caseimy March 2018	2	11.1K	Caseimy March 2018
Question on NX Credit	Started By: B7Network March 2018	1	136	Neospector March 2018
Moved: Not sure where to psot this Closed	Started By: Neospector December 2017	0	1	Neospector December 2017
How do I delete my account?	Started By: Gibork March 2017	6	4.8K	Farios December 2017
ban timer	Started By: faceface October 2017	3	598	xLawLietx December 2017
Character Cards	Started By: JonesTown November 2017	1	252	JonesTown November 2017
Jr Reaper Pet Package - Meso Magnet + Item Pouch?	Started By: Blankie October 2017	2	826	Blankie October 2017
I have been given permanent ban without reason Closed	Started By: EtsyCrow October 2017	1	583	Neospector October 2017
golden apple	Started By: iArrowZ September 2017	0	127	iArrowZ September 2017
Marvel Spins Event	Started By: Memmory August 2017	3	397	Neospector September 2017
how can i find my email id address	Started By: dalakon August 2017	1	488	DarkPassenger August 2017
Ban appeals Closed	Started By: Balls42 August 2017	6	1.1K	Teethpasta August 2017