[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.

Check out the v.268 - Maple University: 21st Anniversary patch notes here!

If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Account Billing Support

Post here regarding issues related to your account and buying or using NX. Customer Support agent monitored forum.

Discussion	Started By	Replies	Views	Most Recent
Wrong Cash Shop Scrolls	Started By: andyto2 June 2017	4	337	xCora July 2017
I have not recieved my Big Spender Rewards yet.	Started By: Moapie December 2016	5	570	Devilegid July 2017
Why was I blocked?	Started By: Hennrieta May 2017	3	3.5K	jasonmbrown June 2017
New Player Event	Started By: Corneliouss June 2017	0	129	Corneliouss June 2017
PayPal purchase will not finalize	Started By: Elise April 2017	1	263	Sorrow April 2017
Succubus Android not permanent?	Started By: Antroxious March 2017	1	665	Renni March 2017
Purchased unusable Sengoku High tickets	Started By: Othidist March 2017	1	244	Antroxious March 2017
Paying With PayPal not working	Started By: Flogisch February 2017	3	1.8K	PlaySpencer February 2017
Problems with Karma Koin	Started By: RoseDrop February 2017	1	114	RoseDrop February 2017
Purchased Wrong Holiday Surprise Box	Started By: RyannCee December 2016	3	396	Alhanalem February 2017
Bought some NX, never got any extra	Started By: SylvanDream December 2016	4	434	Alhanalem February 2017
Friendship Ring can't be bought with Maple Point?	Started By: Xuni December 2016	1	1.2K	PissedOff December 2016
Transaction failure -> Pending payment	Started By: MachoDanshaku December 2016	1	839	MachoDanshaku December 2016
Permanent Equipment Covers, but no?	Started By: Denner December 2016	0	218	Denner December 2016
Characher expansion.	Started By: Timnoo December 2016	1	137	Sweetheart123 December 2016
Buying NX for Gacha!	Started By: Coryff November 2016	2	240	Sweetheart123 December 2016
Chargeback permanent ban?	Started By: FEIFEI0416 November 2016	6	5.3K	Sweetheart123 December 2016
Charge Limit Exceeded	Started By: Chawesy November 2016	3	10.4K	AKradian November 2016