It's mainly just a community spotlight! It doesn't take our community team more than a few hours of work to compile each monthly edition and write up and I think it's a nice digest to read for our players who regularly check the website.
The same way we provide a spotlight monthly to appreciate fan art, but in this case it's the individual players themselves.
Starting today, I’ll be joining the MapleStory team as a second Community Manager alongside CM Ghiblee. Given the sheer size and scope of the game’s community we decided it would help to have additional coverage on the MapleStory team, thus here I am!
Some of you may recognize me as the former Community Manager from MapleStory 2 and more recently, the interim Community Manager for Mabinogi while their CM was away. It’s exciting to be joining an established game, community, and team. I’m also really happy to see a lot of familiar faces here in MapleStory!
I’ve only begun playing the game myself recently, so please be patient while I take time acclimating in a new game and environment. For the curious, I chose Hoyoung as my first class and have been enjoying it a lot! Please don’t hesitate to provide some tips or tricks for me to learn the game faster.
I’ll also be making a brief appearance in the upcoming livestream this Friday as well, so be sure to stop by and say hello!
Looking forward to the future together.
We are aware of the recent false ban reports in the Community and are investigating the issue.
We temporarily disabled banning accounts with this criteria and will continue to monitor during the investigation.
If you were affected by the recent bans, please submit a ticket to our Customer Support (https://support-maplestory.nexon.net/).
If you've already submitted a ticket, there is no need to submit a ticket again.
Thank you for the patience!
its shame that we are still dealing with autoban system...
we need GMs and GM teams and this autoban system converted to flag/alert system tool for GM team
even if you adjust the system criteria again hackers will find out what amount of trades get them ban and avoid do that
(hackers allready know exacatly what trigers this false ban , they are the one that said first about this)
at end we just get to deal with more false autobans like usual
ticket system has no idea whats going on and repeat same messages like broken record
(i guess its already full from all the false baned players and hackers with fake unban requests...)
F to another false ban wave and all the legit players that got affected enjoy your off time and bebe box at end if that hahahah