Friday, November 29
We are aware of the discrepancy between the Black Friday Sale web post and the actual purchase limit of violet cubes in-game. Due to the holidays, there will be a delay but we plan to look into this issue when we can.
Saturday, November 30
We received reports about how Reboot players who have purchased the Red and Black Cube Bundles in the previous sale are unable to purchase them for our Black Friday Sale.
We are also aware of the discrepancy between the purchase limit of these Reboot cube bundles in-game and on Black Friday Sale web post.
We are aware of the recent Community topic regarding Suicide Kanna and the possibility of it being a bannable offense.
We have let the teams know and are looking further into the details.
We'll update the community when we can.
We are aware of a current issue affecting all Prepaid NX purchase attempts involving Karma Koin cards/codes where the "Redeem" button is missing.
As of this message, we've identified the root cause of the issue, but a full fix will not be fully implemented until the coming week.
For the time being, we ask that you remain patient with our billing team while we work to correct this issue as soon as possible.
Thank you again for your understanding in this matter.