I was blocked from the game for 4 days for "inappropriate chat conduct". This is not an appeal of that block. This is feedback based on the experience.
When I submitted a ticket inquiring about what conduct/messages were sent from my account that resulted in this 4 day ban, I was met with a condescending/intimidation message from the GM who reviewed my ticket. I was informed that the behavior was "severe" and warranted the ban and that it was related to "harassment of other users".
I was also informed that they were being "lenient" and they might not be in the future.
My question was never answered, the ticket was closed.
If this alleged "harassment" is so severe, then why am I not even allowed to know what was said or done?
The stated reason for "privacy" concerns of the reporting party is not acceptable.
Some jurisdictions don't even allow this type of policy, because it's fundamentally unfair. It gives NO recourse to the accused to even know the evidence against them, let alone dispute it.
Worse yet, by offering additional protections to accusers (the standard held in all civilized countries is the right to face your accused), it actively ENCOURAGES malicious reporting. Nexon CLAIMS that malicious reporting is known about and they will handle it, but because we cannot even know the evidence against us, we cannot verify that the company is being honest and thorough with these bans. That is contrary to the stated messaging from the company that transparency is important.
While the Nexon Terms of Service aren't held in the same standard as a court of law, having policies in place that run counter to basic judicial fairness further illustrates that the talk of "transparency" with customers is a façade.
Taking this further -- I don't actually want to be a jerk to other people in-game. If something I've said or done has been interpreted as harassment, I want to know, just from a human-to-human perspective. Maybe I could even apologize to whomever I've offended? But instead, I'm left paranoidly scratching my head, mentally running every conversation I've had in the past few months endlessly trying to figure out what I even did wrong.
And as I said prior, which you completely ignored:
Why are you so adverse to having debates? No one is obligated in this life to agree with everything you say.
There's a difference between disagreeing and baiting for an argument.
I don't feel like arguing with you. You seem to be the type of person that wouldn't mind this thread turning into a 20 page back and forth arguing over the definition of "is".
Nexon does not condone suiciding to maintain your level, and excessive suiciding has, in the past, led to bans because of how it's used by bots and hackers.
Your best bet is, as the GM said, to play the game normally. If you have to ask if something is against the rules, the safest option is not to do it.
Your only option is to keep appealing, but ultimately it's Nexon's decision as to whether you remain banned or not.
It's not in any way abusive for a legit player to use this method.
Just because a bot can do it doesn't mean you should prohibit players.
That's not just indifference to players, it's outright player-hostile.
I don't even play reboot, but banning players for utilizing an in-game non-bug feature to their advantage is utterly ridiculous.
If your auto-ban system is unable to differentiate legitimate player behavior and bot behavior, then don't implement the autoban on that behavior.
It is rare for me to harshly criticize like this, but this is just plain and simple unethical behavior from a game moderation standpoint. If death EXP loss can be "abused", then adjust the system, don't ban players for utilizing it.
Solo'd Normal Horntail on my beginner for the first time.
Took about 30 minutes. Weapon Cancel is awful.
Some things learned:
-Thought I would need to add legion power stance in order to consistently stay up on the platforms, but my avoid from being much higher level than HT + having a ton of LUK/DEX from allstat equips gave me pseudo stance. Only got knocked down a few times.
-Had to use a polearm to reach HT's arms and heads, since my main weapon is a dagger. I need to finish scrolling my surfboard and get decent potential on it. The difference in damage is sadly noticeable.
-The flying wyvern summons have wonky hitboxes.
-Need to move my mount to another key. There's some strange latency keeping it on 'X'
-DSE would probably be better than DSI for my gloves.