Hi Maplers!
Hope you've leveled up your Kain character and received rewards from Kain's Road to Remembrance event!
We received stunning (but edgy) art submissions and it's been a sight to see the channel be flooded with Kain's main colors,…
Hi Maplers!
Hope you've leveled up your Kain character and received rewards from Kain's Road to Remembrance event!
Writing contests are always entertaining with the various, unexpected stories you all bring to life. There were quite a few …
Hello,
Yes, that is correct.
If you reach Lv. 220 on a Tera Burning character you created from part 1 during part 2 of the event, you can still obtain the Lv. 220 reward on that character.
However, please note that the Lv. 220 reward can only be…
- Submissions Closed for both Forums & Discord-
Hiya! Thanks to everyone who participated!
We plan to announce the winners within this week so stay tuned!
- Submissions Closed for both Forums & Discord-
Hiya! Thanks to everyone who participated!
We plan to announce the winners within this week so stay tuned!
Hello!
A total of 2 Mega Burning characters should be available for creation in the Burning World regardless of your Tera Burning character.
If you don't have a 2nd Mega Burning character in Burning World already but it continues to give you the e…
Hello!
We are planning to address this issue with Commerci's Bon Voyage 2 quest with our Scheduled Minor Patch Maintenance this week, July 1. Please let us know if you still experience this issue after the maintenance!
- Fixed the issue where pr…
Hello!
We are planning to address this issue with Commerci's Bon Voyage 2 quest with our Scheduled Minor Patch Maintenance this week, July 1.
Please let us know if you still experience this issue after the maintenance!
- Fixed the issue where p…
Hello!
Please make sure you do not have a Tera Burning character in any of the other worlds, including Burning World.
When you create a new character, you will be given an option to select the character as a 'Tera Burning' character. If such an op…
Hello,
We applied a hotfix to address the issue where the character created on the 53rd slot would be hidden.
Please let us know if you still experience this issue, thank you!
Hotel Maple Shops will reopen from June 17 (after maintenance) to June 20 at 11:59 PM UTC.
Please spend your remaining Sweet 16 Coins and VIP Coupons when the shops are available once again!
For more information:
https://maplestory.nexon.net/ne…
Hello,
Thank you for the report and we apologize, we discovered that some Monster Life Gem compensation were not distributed during the June 9 maintenance.
We will be distributing those Monster Life Gem compensations during this week's maintenan…
Hello,
Could you please provide us with a screenshot of the achievement?
If you can give us your IGN and World, that would fasten the investigation process as well!
Brief Update on Hotel Maple Shop Issue - VIP Tickets
While looking into ways to address the Hotel Maple shop closure issue, we are aware that certain players are especially concerned with their expiring VIP Tickets. To provide a brief update, we ar…
Hi everyone,
We received reports concerning the issue where players would receive "Due to an error, the trade did not happen" error message when attempting to purchase from any of the Hotel Maple shops. Hotel Maple shops were supposed to be avail…
Hello,
It seems like there may be an issue where the character on the newly added 53rd character slot may not appear. Since the name is still considered as taken, the character data seems to still exist and it is only 'hidden' from your character s…
Hello!
Thank you for the report, we're getting this Gollux entry issue looked into.
As a temporary workaround while we investigate, it seems like there isn't an issue if everyone in the party has the same kind of key that the party leader uses to …
